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Return Policy

If for any reason you are not fully satisfied with your purchase within 30 days of receipt, you may return unworn, unused merchandise that has not been customized for a refund, merchandise credit, or exchange, minus shipping and handling.  Merchandise must be returned in its original condition, with receipt, and is subject to inspection by our quality assurance department. If noted on your invoice, merchandise must be returned in its original protective gift box. 

For your protection, all merchandise is inspected and photographed prior to shipping. If you receive merchandise in damaged condition, please retain all packaging, and send us an email within 30 days of receipt.


We recommend insuring your return for its full value, as merchandise returns which are lost or stolen en-route to us, or received in damaged condition cannot be credited or exchanged
.

If you are purchasing an item as a gift, and the item gift date will not fall within our 30-day return policy, contact us by email
within 10 days of your purchase date, and we will discuss an extended return period.

If you are concerned about the item properly fitting your gift recipient, contact us within 30 days of your purchase date, and we will discuss Weinhauer Fine Jewelry's custom fitting services.

Merchandise received as a gift and returned by recipient will be issued a merchandise credit to the recipient.


Send all returns to:

Weinhauer Fine Jewelry
P.O. Box 760672

Melrose, MA 02176


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  • About Us
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